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When will I receive my order?Updated 4 months ago

Our processing time before an order ships is 3-5 days, excluding weekends.

We will email you a confirmation once it ships and that will include tracking information as well. 

Expected standard delivery times for test kits dispatched from the UK are as follows:

Destination

Business Days

Europe and UK

3-4

North America

5-9

Middle East, Oceania and Asia

9-10


Standard delivery charges apply for all orders and will be calculated at checkout. For selected countries, FedEx shipping may be offered. Pricing for overseas shipping is calculated at checkout when you select your chosen method.


Expected FedEx delivery times (business days) are as follows:

Destination

FedEx International 

USA/Canada

Next Day

Middle East 

2

Asia

2

 Oceania

2-4


If you have any questions in the meantime, please don't hesitate to reach out to our team on [email protected] and we would be happy to assist.
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