30-Day Money Back GuaranteeUpdated 36 minutes ago

At Stride, we want you to feel confident in your purchase. That’s why we offer a 30-day money-back guarantee on eligible health tests and supplements purchased directly from getstride.com.

Which products are covered?

Supplements

If you’re not completely satisfied with your supplement purchase, you can request a refund within 30 days of delivery.

Health tests

If you’re not completely satisfied with your health test, you can request a refund within 30 days of receiving your results. To be eligible, you must also have completed a consultation with a Stride practitioner to discuss your results.

How do I request a refund?

To request a refund under our 30-day money-back guarantee, please email [email protected] within the applicable 30-day period. Our team will guide you through the next steps.

How will my refund be processed?

Approved refunds will be issued to your original payment method once any required returned products have been received and inspected. Original delivery shipping fees are excluded from refunds under this guarantee.

Are there any other conditions?

Our 30-day money-back guarantee applies to eligible purchases made directly through the Stride website and is subject to the terms of our Returns and Refund Policy.

Stride reserves the right to update or amend this 30-day money-back guarantee from time to time. 

If you have any questions about your eligibility or need help with a refund request, please contact our team at [email protected]. We’re here to help.