Stride logo
Stride logo

All articles

Returns and Refunds

Return and Refund Rights Prior to Use of Test Kits

Welcome to Stride's Returns and Refund Policy, designed to guide you through the process of returning products purchased from our website. This policy outlines your rights regarding returns and refunds ensuring a smooth and transparent experience for

Returns and Refund Rights for Supplements and Subscriptions

Supplement returns follow the same policy as kits, detailed in Section (A). Unopened and unused supplements can be returned within 14 days of delivery, subject to the provided instructions. No refunds will be issued for any supplements that have been

Discretionary Refunds and Replacement of products After Use

Users generally do not qualify for refunds or replacements after kit or supplement use. Stride may, at its discretion, offer limited refund or replacement rights if an investigation indicates non-compliance with the agreement between Stride and the u