How do you store and protect my data?Updated 2 years ago

At Stride, safeguarding your personal data and ensuring its privacy is of paramount importance to us. This article outlines our commitment to maintaining the confidentiality of your information and the measures we have in place to protect it.

At Stride, we follow stringent protocols to guarantee the confidentiality of your personal data. Here's how:

1. Advanced Data Encryption

We employ state-of-the-art data encryption technology to secure your information during transmission and storage. This ensures that your data remains protected from unauthorized access.

2. Pseudonymisation

Your raw data is pseudonymised, meaning it is linked to a unique serial number rather than directly to your identity. This extra layer of security helps ensure that your data cannot be readily associated with you.

3. Secure Servers in EEA

All your data, including raw DNA data, is stored on secure servers within the European Economic Area (EEA). This geographical location adheres to strict data protection regulations, offering an added layer of protection.

4. Safe Disposal of Samples

After your DNA samples are analysed, they are securely destroyed by the laboratory. This practice eliminates any possibility of your physical samples being misused.

5. Data Deletion on Request

You have the authority to request the deletion of your data at any time as per GDPR. We respect your right to control your information.

If you have any questions or concerns about your data's privacy, please don't hesitate to reach out to our Customer Success team at [email protected].