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Kit Activations

How do I activate my DNA test online?

To activate your kit online you can follow the below steps:. Step 1: Locate Your Kit ID. Your kit ID is a unique code that can usually be found on the box of your DNA test. It's essential to have this code ready before you start the activation proces

Why do I have to register the kit online?

We cannot process your DNA sample if you have not activated your kit. Registering the barcode, thereby activating your kit, lets our laboratory know which sample is yours and also provides us with the necessary consent to process your sample.

I forgot to activate my kit

If you've forgotten to activate your kit, there's no need to panic. This step can be completed after the sample has already been submitted as long as you have the Kit ID. To activate your kit you can follow the below steps:. Step 1: Locate Your Kit I