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Orders & Shipping
Which countries do you ship to?
At Stride, we strive to make our products accessible to customers worldwide. Currently, we offer shipping to the following countries:. United Kingdom:. As our main market, we offer expedited shipping across the United Kingdom. Europe:. North America:
When will I receive my order?
Expected standard delivery times for test kits dispatched from the UK are as follows:. Destination. Business Days. Europe and UK. 3-4. North America. 5-9. Middle East, Oceania and Asia. 9-10. Standard delivery charges apply for all orders and will be
How do I return my DNA kit to your lab?
For customers located in the United Kingdom:. Inside your kit, you'll discover a prepaid envelope designed for the convenient return of your sample to our dedicated returns center. These envelopes can be easily posted in Royal Mail postboxes for hass
Can I buy a Stride product for someone as a gift?
Absolutely, you can purchase a Stride kit as a gift for someone special. However, the type of kit you choose will determine the best approach:. Personalised Supplement Subscriptions:. Add-On Tests:. If you have any questions or need further assistanc
How can I amend my shipping address?
We understand that situations change, and you might need to update your shipping address after placing an order. To update your address please follow the below instructions:. 1. Act Quickly:. Address changes are easiest to make before your order is s